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Wayfinding and Drone Technology

Jul 13, 2016

The Cincinnati/Northern Kentucky International Airport (CVG) produced 10 videos shot using aerial drone technology that are intended to help passengers navigate the terminal and concourses.

In an interesting application of drone technology, CVG, together with the Cincinnati-based video production company Bright Light, developed the aerial videos aimed to help aid visitors with terminal orientation and wayfinding. The videos are posted on the airport’s website and highlight areas such as ticketing, security and baggage claim.

“Using drone technology, we created these way-finding videos to give our guests a tool to help them alleviate the ‘unknown’ and take self-guided tours prior to arriving through our front door,” said Brian Cobb, vice president of customer experience at CVG in their press release.

Aerial drone videos might certainly be an asset in the wayfinding toolbox, and while not a replacement for traditional, on-site wayfinding signage, could provide an additional level of pre-journey orientation for end users. One might also envision this technology to be used for other large sites such as shopping malls, conference centres or parks.

With other emerging technologies such as Google Indoor Maps (an extension of Google Street View), it will be interesting to see which technologies prove to be the most cost-effective and user-friendly in the long run.

 

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